Receipts for adding money to print cards/student cards

If a patron requires a receipt for adding money to their card and/or purchasing a visitor card, loan services desk staff can issue one after the funds have been added.

Refworks Alumni Program

RefWorks is pleased to announce that the Alumni Program will now be offered as a standard feature of RefWorks, providing lifelong access to users that are alumni of subscribing institutions. As long as an institution subscribes to RefWorks, alumni will have access, allowing them to continue using their personal research databases for future professional and academic endeavors.
Lifelong access to RefWorks will be an added benefit for alumni, and help academic institutions maintain the healthy alumni relationships that are so essential for donations, rankings and other ongoing involvement.
To learn more about the Alumni Program, please click here.

Direct Borrower Fees - exception for Ryerson & McMaster

Direct borrowers from Ryerson ( and McMaster) will have their charge paid for by their University. However, this will not change the procedure of sending people to Robarts Reader Registration for their renewal.

It may be that over time other institutions follow suit. In this regard, when sending direct borrowers to Robarts it might be prudent not to get into the discussion of charges at all. This is best negotiated by the staff of Reader Registration, who may determine, for example, that a person is eligible for an alumni card for a lesser sum than the direct borrower card.

Bonnie
Oct 13

iClickers at U of T

“Clickers,” or Classroom Response Systems, are a type of polling system seen on some game shows like “Who Wants to Be a Millionaire.” In an academic context, they have been used very successfully to engage students in large classes....

All three UofT campuses offer i-clicker (www.iclicker.com) as their centrally supported Classroom Response System. The system will work for classes as large as those in Convocation Hall and on Macs or PCs. The main benefit of selecting one vendor is that students will only be asked to purchase one unit, and it will work in all their classes that use a Classroom Response System.

More information here: http://content.library.utoronto.ca/rcat/services/clickers/

Regis Library relocation/construction delay

The Regis library remains closed due to construction and will not be re-opening on Sept 14th as previously planned. I apologize for any inconvenience this delay may cause. The date of re-opening is not yet finalized. Our deepest gratitude goes to the staff at the Kelly library for running our short term loan service out of their library for the interim. When plans for re-opening have been confirmed I will post to the list again.

Teresa Helik
Sept 11, 2009

Racer - request form issue with publication date

Sometimes, when filling out the RACER request form for a book loan, patrons may be prompted for a publication date - BUT THERE IS NOWHERE TO ENTER IT!

In this case, enter it in the 'DATE PUBLISHED' field, under 'PART DETAILS'.

This works.
Helen
Sept 10, 2009

Reader Registration - change in hours of service

Reader Registration is now open on Sundays as well as their usual Mon-Sat 9-5 hours.

-----------------------------------------------------------------------------------------------
Further to my recent e-mail concerning the issuing of Direct Borrower
cards at the Reader Registration Desk, Robarts Library, please note
that, effective Sunday, Sept. 13, the Reader Registration Desk service
hours will be changed to:

Monday - Saturday - 9 a.m. to 5:00 p.m.
Sunday - 1 p.m. to 6 p.m.

Thank you,
Lari Langford
Sept 10, 2009

Fees for Research Readers and Direct Borrowers

To Access and Information Staff and members of the Circ Services Committee,

In order to maintain our acquisitions and provide services to all researchers, we are announcing changes in the fees for library privileges extended to external borrowers, as of October 1, 2009. Graduate students, staff, and faculty borrowers from Canadian (i.e. Direct Borrowers) and other universities will be charged the same rates as Research Readers, which will be:

12 mos. - $200.00
6 mos. - $150.00
3 mos. - $75.00
Seniors (12 mos.) - $95.00

Direct Borrower cards will be issued from or renewed at the Reader Registration Desk at Robarts Library, only, now that fees will be charged. Please refer all eligible patrons to this service desk. The hours of service at Reader Registration are: Monday through Saturday, from 9 a.m. to 5 p.m.

Please note that Direct Borrower loan privileges will be changed to be consistent with the Research Reader privileges: 14 day loan, with 2 renewals and a charge limit of 100 books.

Web-pages and brochures will be updated as soon as possible.

Please direct any questions to Lari Langford.


Thank you.

Lari
Sept 8, 2009

Changes in Media Commons Location and Service

Due to the renovations that are scheduled for the Media Commons in the coming year the following changes have been made.

Room changes:
The AV circulation desk is now located in Robarts Room 3058.
A limited number of microform printers and AV viewing stations are located in the 3rd floor atrium.
Brock Silversides’office and AV view classrooms are in Robarts, Room 14045.
Acquisitions and Booking is now in Robarts, Room 3012. Please email or phone Charlotte Jacobs or Joan Links before you come to see them so we can open the doors for you.

Phone numbers and email addresses:
All phone numbers and email addresses will remain the same.
Phones to the Acquisitions and Book office are currently active.
The phones to the circulation desk will be activated some time next week.

Circulation:
During the renovations there will be normal access to the AV collection.
There will be limited and restricted access to the microform collections.

Hours for AV/Microform Circulation Desk:
Tuesday, Sept 8 to Thursday, Sept. 10: 8:30 am to 8:00 pm.
Friday, Sept. 11: 8:30 am. to 6:00 pm.
Sept. 12 – 13: Closed.
Fall/Winter hours may begin on Monday, Sept. 14. Further notification of the Fall/Winter hours schedule will be sent out on Friday Sept. 11.

Microform retrieval:
Sept. 8 to 11: Retrieval will be at 10 am., 12 pm., 2 pm., and 4 pm.
This is a tentative schedule and will change depending on new workflow patterns. We hope to have a revised Fall/Winter schedule for microform retrieval on Friday, Sept. 11.

Joan Links
Sept 4, 2009

Robarts Renovations - map collection & govpubs

Due to renovations on the 5th floor of the Robarts Library, the map collection will not be accessible Fri. 7 August - Sun. 16 August.

The government publications area will be closed Tues. 11 August - Sun. 16 August.

There will be no access to the 5th floor during this period.


Gabriela Bravo
Aug 7, 2009

Closest Fax Machines/Copy Centers

There is a Fax for student use in the UTSC building (old observatory on Hart House Circle).

There is a copy center at University and College in the Hydro building lower level, a Kinkos further south on University (505 University Ave, Toronto, ON), and an Alicos at College and St. George (203A College Street Toronto, ON).

Search Procedure for Missing Items

A few modifications have been made to the procedures that staff
follow when searching for an item, so I thought a recap of the process
would be helpful. I hope that this will allow staff to explain the
procedure clearly to the requester so that they know what to expect.

Once a search card is taken it is placed on Kelly's desk. During the
next week it will be searched for on two occasions. The following areas
are checked: sorting shelves, stacks, STL, mending shelves and
Meredith's binding shelves. In addition we will search for variations
on the call number i.e. QA123 B4 would be checked in Q123, QB123, QC123, and so on.

After the second search the status of the item will be changed to "searching". In the case of a journal issue a note will be put in the catalogue record.

The requester will be contacted and told that we were
unable to find their item. Once the status is "searching" the requester
can ask for Inter Campus Delivery or request it from another institution.

The items will be searched monthly until November. In November their
status will be changed to "missing_utl".

If you have any questions please ask Renata.

DVD Burners

DVD Burners are available in the Media Commons (adjacent to the Information Commons, 1st floor Robarts). They are not available in Gerstein, nor in the Information Commons.

Problems with PDFs in CSA

Following the upgrade to the CSA Subscription server at the beginning of May, please note that you may receive error messages if you are attempting to access the Service from a previously created Shortcut.
This is because the redirection to csagateway.com is no longer taking place.

It is recommended that you:

1. Manually delete temporary internet files and verify that
cookie files are deleted.
Steps to manually delete cookie files for Internet Explorer 5 and 6:

i. Open Internet Explorer.
ii. Click on Tools/Internet Options
iii. Under the General tab, under the Temporary Internet Files, click on Delete Files
iv. Click on Delete Cookies
v. A pop up window comes up, click on the OK icon.

For Firefox:
i. Open Firefox.
ii. Click on Tools >> Clear Private Data
iii. Check the boxes beside Cookies and Cache
iv. Click on Clear Provate Data now

2. Delete all previous Shortcuts to the Subscription Services from
your Desktop

3. Type in the URL: http://subscribe.csa.ca
into your browser's address field and hit Enter and create a new Shortcut for your Desktop*

4. Delete any Favourites within your browser and recreate a new
one with the URL: http://subscribe.csa.ca

If you are still unable to view the PDFs, staff at Gerstein should contact IT support. Patrons can try the following on their computers:
i. Click on the /My Subscription/tab within the Subscription Service and click on the link (top right) to reinstall the FileOpen plug-in;
ii. In some cases it may be necessary to first uninstall FileOpen and then reinstall it.

Consumer Health Information Service (CHIS) at the Toronto Public Library closed on May 8, 2009

With the loss of operating funding from the Ontario Ministry of Health Promotion, the Consumer Health Information Service (CHIS) located at the Toronto Public Library closed on May 8, 2009.

The Toronto Public Library will continue to provide health information to local users. Please visit the Business and Health Sciences centre at the Toronto Reference Library, call the library's centralized phone service at 416-393-7131, or visit the Toronto Public Library's health and wellness wiki at http://chis.wikidot.com/

History of CHIS:

CHIS began as an 18-month pilot project funded by the Premier’s Council on Health, Well-Being and Social Justice in November 1991. The Service – located at the Toronto Reference Library - opened to the public in February 1992. It included a walk-in service, local and toll-free phone line assistance, as well as the provision of tailored information packages to help consumer make informed decisions about their health. In 1993, the Ministry of Health began funding CHIS.

Since CHIS opened in 1992, approximately 115,000 people have consulted CHIS for health information, and 350,000 users have accessed the CHIS website since it became available in November 1999.

Accented and non-accented characters in the new catalogue

**The new catalogue interface now handles accented and non-accented
characters interchangeably for all character sets, all languages. This
means that we can now recommend it as a good choice for searching for
material in the Arabic, Cyrillic, Greek, Hebrew, Japanese, Slavic,
Baltic, Turkic, and Finno-Ugric scripts. If a user enters either an
accented or unaccented version of any word, they will retrieve all
instances of the word in the catalogue, both accented and unaccented.*

(*As we've discussed, the new catalogue interface previously handled
accented and non-accented characters interchangeably for the Latin-1
character set only, which meant that it was fine for searching in west
European languages, but did not retrieve complete results for accented
words in the languages above).

Sian Meikle, May 11, 2009

Renewal and fines changes

On Mon. May 11 at these libraries:

Math, Earth Sciences, Gerstein, Robarts, Engineering,OISE,Media
Commons,UTL Downsview, UTM,Law,Physics,Innis,Music,FIS,ROM,New,Laidlaw,UTSC

University of Toronto faculty, staff and students will be able to renew
books three(3) times, providing that the book has not been placed on
hold by another borrower. As well, all books are still subject to recall
after 2 weeks of the initial loan period when requested by another user.

On May 11, 2009 some libraries(Central system and others) will begin
charging overnight fines on Reserve Room material.(Fining even when
library is closed) Fines on Reserve Room material are 50 cents per hour.

Renata, May 11, 2009

Baycrest sharing knowledge. Great resource for staff, families, patients on memory and other cognitive disorders.

Baycrest Psychologists receive numerous requests for speaking engagements, interviews, and educational support on issues relating to cognition, memory loss, and dementia. To expand our means of sharing our knowledge, we developed a website that provides information on the topic of memory and aging (what's normal, various types of cognitive disorders, and how to cope with memory loss and dementia). The link to the website is below. The site is updated periodically with new information gained through the work being done in Psychology. We hope you find it a useful resource for educating clients, family members, and staff.

http://www.baycrest.org/MemoryandAging/

Genamics JournalSeek

Genamics JournalSeek might be a good replacement for JAKE, as well as a place for students and faculty to look when considering where to publish.

http://journalseek.net/

From the website: "Genamics JournalSeek is the largest completely categorized database of freely available journal information available on the internet. The database presently contains 94715 titles. Journal information includes the description (aims and scope), journal abbreviation, journal homepage link, subject category and ISSN.

Searching this information allows the rapid identification of potential journals to publish your research in, as well as allow you to find new journals of interest to your field."


You can browse by category or search. I tried a few abbreviations and retrieved the title of the journal I needed.

Pet Policy

Re: Gerstein's pet policy.
Just for clarification, all staff should be aware that our policy is no pets, except 'seeing eye dogs' for those with visual disabilities. This is as per the University's policy as stated at: http://www.fs.utoronto.ca/aboutus/policies/fire.htm (scroll down to the section on pets)

"PETS other than seeing eye dogs are NOT permitted in any University buildings. Exceptions must have written permission from the Dean or Chair responsible for the area, and the owner will be responsible for clean-up, damage and liability."