New UofT Wireless Network Now Available in Addition to UTORwin

A new wireless network access option, "UofT", is now available on the St. George campus. Unlike UTORwin, the UofT network does not require a browser-based login each time you connect. After authenticating for the first time, most wireless devices will automatically connect you to the network when you are in range. As well, the UofT network supports wireless b, g and n. For devices capable of wireless n, it is faster and has increased range. If you have problems setting up and/or connecting to this network, please contact the Information Commons Help Desk at 416-978-HELP (4357).

Before you can access the UofT network for the first time, you will need to verify your UTORid. There will be a short delay between verifying and being able to access UofT. Full details and step-by-step instructions for connecting to the UofT wireless network.

Please note that the device will be configured with the UTORid and password that was used to set it up and it is therefore not recommended for shared computers or devices. Central ITS is also working to resolve a configuration problem for users of Android versions 2.2 and lower. Some Android devices may need to stick with the UTORwin wireless network in the short term.

LIRA accounts & personal info

The following should be helpful when patrons ask about what information is stored when they scan a credit card or driver's license (or give an email address for a manually created account).

The Terms & Conditions are clearly displayed on the LIRA station monitor. (This way the patron does not have to access a PC to see the Terms & Conditions an a library webpage). These Terms & Conditions describe which digits from a driver's license and credit card are used for account management. It states: "Your personal information is collected & used as needed for proper administration of your Library and Internet Resource Account and related purposes. It is protected in accordance with the Freedom of Information and Protection of Privacy Act. If you have any questions, please contact the Help Desk Manager at 416-978-5130, 130 St. George Street, Robarts Library, Information Commons, Room 111."

So, if a patron does not want to provide the required identification to have a LIRA account created (either via the LIRA station or via a staff member), you can:

1. Politely state that we cannot create an account for them due to our policy and they are free to go elsewhere. There are signs by the LIRA stations with the names and locations of other places patrons can go to for internet access (nearby Kinko's and public libraries).

2. Additionally, the patron can be directed to the Help Desk Manager of the Info Commons (contact info in the LIRA monitor screen).

3. The url of the Freedom of Information and Protection of Privacy Act is also displayed on the LIRA station monitor if the patron would like to consult that.


Heather

Public Equipment Updates

March 2010 Update: T-Cards getting stuck in readers (Public Equipment Blog)

-Other computing facilities on campus: http://life.utoronto.ca/get-online/internet-access.htm (scroll down)