Gerstein Procedures re: Viewing of Pornography at Public Terminals

Hello,

There have been a couple of incidents over the past 2 months of a user in the library viewing pornography at a public terminal, so I thought it would be a good time to remind everyone of the policies for dealing with this issue.

The practice has been “we” don’t censor, however if the viewing of such material is reported by other patrons or is visible to anyone passing by, staff should approach and request their ID and inform them it is inappropriate. You can quote from, or show them, the

Appropriate Use of Information and Communication Technology from the Provost’s website (http://www.provost.utoronto.ca/policy/use.htm):

Users of University ICT are expected to limit their use to the performance of University-related activities, although a reasonable allowance will be made for personal use. Whether or not an amount of personal use would be considered reasonable would depend on the particular circumstances and the applicable laws and policies. Users of University ICT are required to abide by all applicable laws and policies in addition to these guidelines. Reasonable personal use does not include in any circumstances the visiting of pornographic websites, the storage or distribution of pornographic material, or the accessing, storage or distribution of unlawful or otherwise inappropriate (within the meaning of the guidelines) information.

And

Pornography

Using ICT resources to visit pornographic sites, or for the storage, or dissemination of pornographic material is inappropriate.  Possession of child pornography is also a criminal offence.

When an incident such as this occurs please remember to record the following information:

-# of the computer terminal*

-Date and time incident occurred*

-UTORid, if available (or name on a photo ID if a member of the public)

*essential

Email this to Jeff Heeney or Lidio Presutti (lidio.presutti@utoronto.ca) with a cc to Bill Godoy (william.godoy@utoronto.ca)

If the patron refuses to stop viewing the offending content, causes a disturbance, or resumes viewing once they have been warned, please call Campus police and have them escorted out. You can then fill out an incident report and give to Vidya.

If you have any questions, please ask Sandra, Renata, or Allison.

UptoDate - September 2012

Just a reminder about accessing UptoDate and where to send questions:
From our information page: http://gerstein.library.utoronto.ca/news/uptodate-access

"UpToDate access is limited to current UofT students (including medical residents) as of May 8, 2012. We regret that faculty and staff no longer have access. Please see the detailed explanation below.
UpToDate can be accessed via Library barcode and pin or UTORid and password.
If you have trouble accessing UptoDate:

• try barcode and pin if UTORid is unsuccessful
• try an alternate browser
• email  ask.gerstein@utoronto.ca with your name and barcode (21761....) and we will try and troubleshoot your access problem"

Staff, if someone comes into the library and cannot access this resource, please take their barcode # and contact information, and send to perry.hall@utoronto.ca who will troubleshoot the problem and contact the patron.

Contact email for problems with library e-resources

When there is a problem with library e-resources (e.g. problem accessing an e-journal or e-book, article database, etc.) please email e-problems@library.utoronto.ca with details about this problem

Reporting e-resource problems

Please report any problems with e-resources as follows:

Existing e-resource titles:
If you have a problem with an e-resource that is listed on our web pages, please let us know by using the yellow triangular report-a-problem icon that appears to the left of the e-resource title (note that this icon does not appear in the catalogue). Problems can include title changes, connection problems, full-text access problems, date-range corrections, etc. ITS, serials, and book selection staff will work together to get the problem solved.

Here's a quick way to get to the report-a-problem icon:
1) On the library homepage, click on All e-resources. It's midway down the page, in the Articles/ E-journals/ All e-resources tab group.
2) Look up the title of the problem e-resource.
3) Click on the yellow triangle to report your problem.

If you would like to be contacted about the resolution, please include any contact information (yours, the end-user's). If you are reporting a problem that someone else emailed to you, you can just cut-and-paste your email into the text-box on the Report-a-problem page.

**New e-resource titles:
If you want to let us know about an e-resource title that seems to be missing from our e-resource database, please let us know by sending an email to:
e-problems@library.utoronto.ca

from S. Meikle
posted by S. Langlands 15Sept06