Card and Change Machines

Coping two messages we recieved recently about changes in the Cash-to-Card, Visitors Card, and Change machines.


1. The visitor card dispenser has finally been installed at Gerstein between the existing cash-to-card machine and bill changer across from the Resource Sharing department. Card dispensing has been disabled on the two cash-to-card machines and all instructions on how to purchase a card have been covered over on these machines.

New signage is coming soon including a UTL Cash Card Policy sign (similar to the one posted above all the cash-to-card machines at Robarts) that will now enforce the "no refund" policy on the purchase of the visitor card.

Julian Mitchell
August 12, 2010


2. We finally have our dedicated machine for dispensing visitor cards. As well, the card dispenser on the "Cash-to-Card" machine has been disabled. It's now pretty difficult to buy a visitor card by mistake.

As of today the Cashier's Office will no longer reimburse us for cards bought in error. Please do not buy back any visitor cards.

Peter Gurney
September 29, 2010

Bill Changer Claim Forms

If the Bill changer eats a users' money or gives incorrect change, patrons should fill out the 'Bill Changer Claim Form' held at the Loan Services Desk. Contact Peter Gurney for information or to locate the forms.