Find myilibrary e-books in OPAC

You can find *all* the electronic records for MyiLibrary e-books by doing an author search on "MyiLibrary."
A.Boyd (From refinfo 22Nov2006)
Posted by SL 22Nov06

How to find the date "ON ORDER" items in catalogue were ordered

1. "on order" items will show up in Workflows if you have the properties set in
Item Search and Display. Right click on the Item Search and Display button
to get the properties. Then click on the Defaults tab. Scroll down to the
bottom of the Defaults and make sure that "show orders folder" is checked
off and set to "all".

When you use Item Search and Display and you are in a record, you will see
the first 3 or 4 tabs and then ">>>" Click on the arrows to see additional
tabs. One of these is the order tab. You should be able to see the date the
item was ordered and its current status. [from refinfo message by L. Young, 8Nov06]

2. "... don't forget that there is a huge number of vendor records for materials which will be coming to, or have arrived in, the Central Library system which may only be found by using the 'search' feature of Workflows. These records are not displayed in the online catalogue. Many of our titles come automatically from our dealers, not as the result of placing an order. For a complete understanding of the order process one really has to use Workflows. [from refinfo message by S. Alston, 8Nov06]

S. Langlands

Importing from ProQuest to RefWorks

RefWorks has confirmed a problem with direct exports from ProQuest.
RefWorks servers are being passed an internal server error from ProQuest at
this time rather than the text file that is usually imported.
ProQuest has opened a trouble ticket and is working on the problem.

In the meantime, users will need to follow these steps to import data into
from ProQuest to their RefWorks account:

ProQuest
To Manually Save and Export Records:

1. To save to a text file select Download in a format compatible with
RefWorks.

2. Select Save As from your browser and select Text as the Save As file
type.

3. Log in to RefWorks.

4. Select References/Import from the toolbar.

5. Select ProQuest as the data source and select the appropriate database.

6. Browse to find the text file you saved to your computer.

7. Click Import.

8. Your records should appear in the Last Imported Folder.

We will notify you when this issue has been corrected.
RefWorks Technical Services support@refworks.com
RefWorks LLC
http://www.refworks.com/ 85 Keystone Avenue Suite F Reno, NV 89503 Phone: 775 327 4105 Fax: 775 327 4112

Posted by S.Langlands 4Oct06

Access to RefWorks after Graduation

Graduating users (or anyone for that matter) can purchase an individual subscription that currently costs 100 USD per year and includes all upgrades and free technical support.

Users would need to "move" their existing accounts from the Scholars Portal server to the U.S. server. They can do this with the Backup/Restore process.

What I would suggest is that when you have someone interested in an individual subscription, they can write Support@refworks.com and they should mention that they currently have an account at U of T. We can send them the detailed instructions for moving their account and creating their new account, along with payment information.

Stephanie Faulkner
Technical Support
RefWorks, LLC
Main: 775.327.4105
Direct: 732.888.8175
eMail: sfaulkner@refworks.com

from D. Kuszelewski. Posted by S. Langlands
29 Sept 2006

Write-N-Cite for MACS

From product support at RefWorks by way of Carla ...

"Write-N-Cite for the Mac needs to be "unstuffed" using a software called
Stuffit Expander. Stuffit Expander used to come pre-loaded on Macs, but
apparently with the latest Macs, it no longer is on there. Stuffit Expander
can be downloaded for free ( http://www.stuffit.com/mac/expander/)."

Another tip from Carla ...

Also, it is not necessary to change or worry about proxies during the download. Just let the wizard install the program automatically.

S. Langlands
29 Sept 2006

UTORwebmail Upgrade: Alumni may ask "Why can't I get into my e-mail?"

Those using "departmental" or "alumni only" UTORids (userids) to access my.utoronto.ca will have to do something special once before using the new my.utoronto.ca for the first time. Instructions are obtained by clicking on "Login Problems" on the weblogin page.

So...i'm assuming we could see a number of questions from alumni about 'why can't I get into my email'.
First clarify with them that it is 'webmail' they are talking about, because I don't think this affects those using email software like Thunderbird or Outlook.

If you get this question, they could:
1. Go to the InfoCommons Help Desk
2. Call 978-HELP from home.
3. Go to an unlocked public PC here at Gerstein, go to the UofT webmail page, and before logging in choose the option "Login Problems"...and try to resolve it on their own.

Email from J. Heeney to Info Desk Staff.
posted by S. Langlands 15 Sept06

Reporting e-resource problems

Please report any problems with e-resources as follows:

Existing e-resource titles:
If you have a problem with an e-resource that is listed on our web pages, please let us know by using the yellow triangular report-a-problem icon that appears to the left of the e-resource title (note that this icon does not appear in the catalogue). Problems can include title changes, connection problems, full-text access problems, date-range corrections, etc. ITS, serials, and book selection staff will work together to get the problem solved.

Here's a quick way to get to the report-a-problem icon:
1) On the library homepage, click on All e-resources. It's midway down the page, in the Articles/ E-journals/ All e-resources tab group.
2) Look up the title of the problem e-resource.
3) Click on the yellow triangle to report your problem.

If you would like to be contacted about the resolution, please include any contact information (yours, the end-user's). If you are reporting a problem that someone else emailed to you, you can just cut-and-paste your email into the text-box on the Report-a-problem page.

**New e-resource titles:
If you want to let us know about an e-resource title that seems to be missing from our e-resource database, please let us know by sending an email to:
e-problems@library.utoronto.ca

from S. Meikle
posted by S. Langlands 15Sept06

Zoology Materials

An explanation about Zoology Materials: "The book material left Zoology a few weeks ago. At that time a global change was done to make all the material coded as monograph, have a location code change to Earth Sciences. However, while this helps out with regard to the items sent to ESCI it does not help with the items sent to Gerstein and UTL at Downsview. It will take several weeks before that material has its location code changed to reflect that of the location now housing the material.

As a general rule of thumb, all items that were duplicates of those held on the St. George campus were sent to UTL at Downsview. With regard to the split between Gerstein and Earth Sciences, it is based on subject matter as expressed through the classification system.

Gerstein will be supporting the new Department of Cell and Systems Biology. We will have all the QHs (except QH540-559), QM and QP materials.

Earth Sciences, desperately in need of a new name, will be supporting the new Department of Ecology and Evolutionary Biology. They will have QH540-559, QL, SH and SK material.

Another way of looking at this is that we deal with animals at the cellular level and Earth Sciences at the whole animal level.

As for the journals they will be handled as follows: July 10/11 the titles for Gerstein will be delivered. There are rougly 44 of these, of which about 24 have ongoing subscriptions.

July 17/18/19/20/21 the titles for Earth Sciences and UTL at Downsview will be delivered. Earth Sciences will be getting roughly 85 titles, of which about 50 have ongoing subscriptions.

Once these deliveries have been completed there will be a global change to Earth Sciences for all Zoology journal titles. There will be a delay, in this case as well, while items for Gerstein and UTL at Downsview are individually changed to refect their actual location. The decision as to location of titles was based on the same criteria as that for the monographs. "

Bonnie Horne 4 July 2006
posted by SL

Holds and Health Science Consortium Libraries

Memo to: Circulation staff
cc: Laurie Scott, Health Sciences Consortium
cc: Tom Chan, ITS

As a number of Hospital libraries in the Health Sciences Consortium are now using the Sirsi Workflows software for circulation, it's a good time to remind circulation staff that UTL libraries cannot place holds on items in the hospital libraries. Therefore, where title records are shared with UTL libraries, Group Title holds cannot be placed.

Consortium libraries will place holds on items in their own libraries only, not on items in other Consortium libraries. Patron records created by consortium libraries for hospital staff will be created using upper and lower case letters, to help distinguish some of the same people who also hold UTL borrowing cards. UTL staff should not use a patron record belonging to one of the Consortium libraries for any purpose.

Lari Langford
Access and Information Services
Robarts Library

forwarded by RH. Posted by SL. 27 June 2006.