Ask A Librarian Chat

Ask a Librarian is the Scholars Portal run chat service that you can refer patrons to outside of Gerstein information service hours.
http://onesearch.library.utoronto.ca/contact-us

For Fall and Winter 2012/13 the service is open:
Monday to Thursday 10am - 10pm
Friday 10am to 5pm
Saturday to Sunday 11am - 5pm.

AskON Hours

The AskON Academic hours are as follows. Feel free to share this with any of our other UTL lists.

AskON for Academic (college & university) libraries:

• Mon-Thurs: 11am-10pm
• Fri-Sun: 11am-5pm
• Winter Holiday: December 12 to January 10
• Holiday Closures: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Eve Day, Christmas Day, Boxing Day, New Year's Eve Day

AskON for Public Libraries

For those of you wanting to use AskON from home as a public library patron, here are the public service hours:

• Mon-Thurs: 12:30-8:30pm;
• Fri-Sat: 12:30-4:30;
• Sun: 1:30-4:30pm

SPREAD THE WORD!
It would be great for all of us to let our friends, family and school librarians know about AskON and eResources – feel free to plug these often.

• For AskON, patrons need to visit their public library homepage to find the AskON button for reference chat – see http://askon.ca/en/index.shtml to choose the library nearest you.
• The eResources are available to everyone by visiting http://eresources.knowledgeontario.ca/.

It’s worth noting that Toronto Public Library is not part of AskON – but anyone in Ontario can visit the homepage of the next nearest library system to use the service.


Kim Silk
Sept 8, 2010