News & announcements for the staff of the Information Desk
Tuesday, October 30, 2012
Bio120 assignment (2012)
Tuesday, October 23, 2012
Old exams
"Exams for Arts and Science (St. George), UTM, and UTSC are all hosted in a central repository at http://exams.library.utoronto.ca. Links to a course's old exams appear directly within the course's Blackboard page, in the Library Resources section. More details about each campus follow:
St. George Faculty of Arts and Science
We have a rolling set of the 3 most recent years of exams available online, by policy of the Faculty of Arts and Science. The current set is December 2008 - August 2011. Old exams are handled as a batch through ITS, by arrangement with the Faculty of Arts and Science. Exams are loaded once annually, in the late fall. We therefore expect to update our collection to December 2009 - August 2012 in a few weeks time.
Links to old exams for a given course will appear automatically in the Blackboard Library Resources page, if they are available. Only exams are made available through this channel -- term tests and exam solutions are not, although individual faculty members may choose to post them on their course pages.
If a user is inquiring after a specific exam that they cannot find, here are some helpful facts. By Arts and Science policy, all exams are posted, unless they have been restricted -- this happens when a professor makes an application to the Faculty, on the grounds that an exam shouldn't be published because it will affect the ability to set future exams without repetition. Another explanation for a lack of previous exams is that a course may not have been offered in a given session. And finally, course codes sometimes change. I generally direct the student to the instructor for more information.
St George other faculties
At present, we are not mounting exams for any other St. George campus faculty through the library, though we would be very open to doing so, if you get inquiries. Please contact me, to discuss further.
Scarborough
The librarians at Scarborough work directly with instructors to make some exams and course tests available. Again, they appear directly in Blackboard Library Resource pages where available.
Mississauga
UTM exams are also available directly in Blackboard Library Resource pages where available. The collection is not limited to the most recent 3 years.
Please let me know if other questions about exams come up.
Best,
Sian"
Monday, October 15, 2012
Walkie-Talkies 2012
As was discussed in our last Information desk staff meeting, we will now use walkie-talkies to help telephone service staff keep in touch with the 10-12 infodesk "on call" person.
In between 12-6pm they will be used by both sides of the Information desk to contact Jeff.
PROCEDURE
- telephone service staff should have the unit with them and on from 10am onward
- information desk "on call" staff should keep the unit with them, and on from 10-12. After 12 give the unit to Jeff (or place it in the infodesk printer cabinet)
- when not in use, both units should be kept in the Information desk printer cabinet
- on days that Jeff is not here, the units will be used from 10-12 only and should be turned off afterwards
- Jeff is responsible for them and will replace batteries, or charge batteries when required
USAGE
- to turn the units on and off, press and hold the "MODE" button for 3 seconds
- to talk, press the large button on the left-hand side
- to listen, let go of the large button on the left-hand side
- the channel should always be on 11. If it gets changed accidentally just use the 'CHANNEL' button to put it back.
Wednesday, September 12, 2012
The problem:
email from Jeff 09/11/2012:
The slow printing in the Wallace Room yesterday was a typical issue where the document(s) printed was so large in file size that the printer could not handle it. Sometimes at the beginning of the Fall term we see more of this. Perhaps new staff creating documents for students...and they don't realize the limitations of our UTL printers.
What you can do:
- Ask Jeff first. But if he is not available, you can call the InfoCommons tech support at 978-HELP
- If the patron is in a hurry, get information on who made the document (if it was indeed course materials by a faculty member) and send to Infocommons staff so they in turn can contact them and explain the limitations.
Monday, August 27, 2012
UptoDate - September 2012
From our information page: http://gerstein.library.utoronto.ca/news/uptodate-access
"UpToDate access is limited to current UofT students (including medical residents) as of May 8, 2012. We regret that faculty and staff no longer have access. Please see the detailed explanation below.
UpToDate can be accessed via Library barcode and pin or UTORid and password.
If you have trouble accessing UptoDate:
- try barcode and pin if UTORid is unsuccessful
- try an alternate browser
- email ask.gerstein@utoronto.ca with your name and barcode (21761....) and we will try and troubleshoot your access problem"
Ask A Librarian Chat
http://onesearch.library.utoronto.ca/contact-us
For Fall and Winter 2012/13 the service is open:
Monday to Thursday 10am - 10pm
Friday 10am to 5pm
Saturday to Sunday 11am - 5pm.

Online Study Room Booking
- Booking Policies:
-You are responsible for ensuring the Library is actually open at the time of your booking. Please check the Gerstein Library Hours before booking your study room.
-Occupancy Minimum: 3 persons per room.
-Rooms can be booked for up to 3 hours per week.
-Rooms can be booked up to 2 weeks in advance.
-Rooms booked, but unoccupied after 15 minutes will become available to other students.
Code of Conduct:
-Eating is not permitted in study rooms .
-For the comfort of all, please dispose of all garbage and recyclables when your booking is finished.
-Study rooms are not sound-proof; please be respectful of others in the area when meeting as a group.
-Rooms are for studying and group work, and not to be used for classes. For spaces to hold tutorials and other classes, please contact the Office of Space Management or your Department.
-Everyone using the study rooms is expected to abide by the Library Code of Conduct.
Disclaimer:
-University of Toronto Libraries are not responsible for loss or damage of items left unattended in the room.
Thursday, May 31, 2012
University of Toronto Library Conduct Regulations
Wednesday, May 23, 2012
The eCommerce Fines Payment Application has been launched this morning.
Currently there are 2 ways to access the application using the following links:
- “Students” –“Student services” - “About loan services” – “Fines” section – “1. Pay fines online”;
- Top-right promo banner ad – “Pay Library Fines Online” – located on the UTL –landing page.
- “My Account “– “3. Pay fines online”;
Dana Pogaceanu
May 23, 2012
Tuesday, May 08, 2012
Change to UpToDate login and Dynamed Trial
May 8, 2012
Updated by HC May 17, 2012
Tuesday, April 17, 2012
New Self-Check Machine
Thursday, April 05, 2012
LIRA Account Creation
Quick Staff Guide to LIRA Accounts
1. Why is authentication required?
•To comply with the terms of U of T license agreements for electronic resources
•To ensure that the primary U of T community (faculty, staff, students) has priority access to terminals and licensed online resources.
•To ensure users comply with the University of Toronto Appropriate Use of Technology policy
2.How do patrons gain access to a public PC?
a) Patrons must use the guest account kiosk to generate an account name and password. Patrons must swipe one of the following pieces of ID:
● UofT Library / T-Card
● Canadian or U.S. driver’s license with a magnetic strip (Ontario licenses issued after 2011 do not have a magnetic strip)
● Credit card (American Express, Mastercard, or VISA)
b) Patrons must then agree to the conditions regarding appropriate use of the university network. Then the printer issues a login name and password which are good until 11 PM of the current day.
c) Patrons enter this account name and password into the PCs designated for their use.
3. Who is eligible to use public access PCs?
Anyone with government issued photo identification.
4.Can staff still create guest accounts?
a) Staff should always direct patrons to the kiosk first
b) Staff can create guest accounts when there are problems with the kiosk (hardware failure, run out of paper, ink, etc)
c) In cases where patrons do not have an acceptable credit card, driver's license, or previous UTL library/TCard, staff can create a guest account if the patron has government issued photo ID (Ontario Photo Card, TTC student metropass, high school ID card, etc)
5. How to create an account:
I. Ask patron for valid government issued photo ID (Ontario Photo Card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented.
II. Go to http://peas.icicle.utoronto.ca/ (bookmarked in Explorer)
III. Create a Library and Internet Resource Account, do not create a General Guest Account.
IV. The required information is patron name, email and university affiliation (can be “none”)
6. Who can create a LIRA account?
● Patrons themselves using the guest account kiosk
● Staff who work at the Information Desk; staff working at the Loans Services Desk (please note this includes full-time staff as well as the SLAs who work on Sunday after 7 pm)
7. Visiting scholars who inquire about a guest account for longer periods should be referred to Robarts Access & Information.
Friday, December 16, 2011
Contact email for problems with library e-resources
Wednesday, November 09, 2011
Gerstein home page "Article Search" tab
I wanted to point out an update that was recently made to the Gerstein home page. The "Article Search" tab on Gerstein's web page now searches the UTL implementation of the Summon article search, which included links to the digital rights.
Please note that the Gerstein Article search has "scholarly' set as the default in order to return results more applicable to our user group. The "Articles" tab on the UTL home page does not have the "scholarly" limit applied.
Heather CunninghamNov 2, 2011
RefWorks 2.0 reminders
All schools will have their default interface switched to RefWorks 2.0 on Tuesday, October 25. New users will automatically create an account in 2.0. Users who have been working in Classic will be able to remain in Classic until the end of the 2011. All users will have the option to toggle back and forth between the two interfaces until then.
Known compatibility issues:
- Write-N-Cite is not compatible with the new Mac OS, Lion. We do not have a release date for a compatible version, but it is expected this fall.
- Write-N-Cite is not compatible with Word 2011 (Mac). The new version of WNC should also address this issue.
- Write-N-Cite often has trouble working with .docx files. Please resave the file as a .doc and try running your bibliography again.
- Internet Explorer 9 users will need to turn on Compatibility Mode in order to have full functionality (they will otherwise be unable to edit the Title field when entering references manually)
Please let us know if you have questions.
Jacqueline Whyte ApplebyOct 24, 2011
Electronic Dissertations
List of resources:
http://main.library.utoronto.ca/eir/EIRsubjectresults.cfm?subject=30
T-Space (School of graduate studies - theses)
https://tspace.library.utoronto.ca/handle/1807/9944
ProQuest - Dissertations and Theses
http://simplelink.library.utoronto.ca/url.cfm/95915
Index to Theses (UK and Ireland)
http://simplelink.library.utoronto.ca/url.cfm/8816
The British Library's EthOS
http://ethos.bl.uk/Home.do
Tuesday, October 04, 2011
Extended print "wait" time
If they do not pay for it within two hours...the network automatically deletes it.
For Gerstein only...this time period has now been extended to four hours.
Monday, September 26, 2011
Academic Success Centre staff at Gerstein
Beginning Wednesday September 28, the learning skills counsellors from the Koffler Centre's Academic Success Centre will again join Gerstein's usual staff at the information desk to advise students on general academic techniques.
They will be available for advice on strategic reading, time management, preparing for tests, understanding assignments, etc.
They will be stationed at the sit down side of the information desk from 1-3 on Wednesdays.
Staffing the service will be: Susan Hopkirk, Kathy Chung and Nellie Perrett.
Susanne Tabur
Sept 26