RefWorks has confirmed a problem with direct exports from ProQuest.
RefWorks servers are being passed an internal server error from ProQuest at
this time rather than the text file that is usually imported.
ProQuest has opened a trouble ticket and is working on the problem.
In the meantime, users will need to follow these steps to import data into
from ProQuest to their RefWorks account:
ProQuest
To Manually Save and Export Records:
1. To save to a text file select Download in a format compatible with
RefWorks.
2. Select Save As from your browser and select Text as the Save As file
type.
3. Log in to RefWorks.
4. Select References/Import from the toolbar.
5. Select ProQuest as the data source and select the appropriate database.
6. Browse to find the text file you saved to your computer.
7. Click Import.
8. Your records should appear in the Last Imported Folder.
We will notify you when this issue has been corrected.
RefWorks Technical Services support@refworks.com
RefWorks LLC
http://www.refworks.com/ 85 Keystone Avenue Suite F Reno, NV 89503 Phone: 775 327 4105 Fax: 775 327 4112
Posted by S.Langlands 4Oct06
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