Online Fine Payments Now Working

The eCommerce Fines Payment Application has been launched this morning.
Currently there are 2 ways to access the application using the following links:

• “Students” –“Student services” - “About loan services” – “Fines” section – “1. Pay fines online”;
• Top-right promo banner ad – “Pay Library Fines Online” – located on the UTL –landing page.

Also, the application link has been added to the “My Account” menu, but because of the SIRSI settings this link will be available only tomorrow morning:

• “My Account “– “3. Pay fines online”;

Dana Pogaceanu
May 23, 2012

Change to UpToDate login and Dynamed Trial

Please note that as of May 8, 2012, a new contractual arrangement with UpToDate limits access of this tool to University of Toronto PGMEs and students only.

Students can log in using their UTORid or barcode.

Please send any feedback you receive to Sandra.

We have a trial of Dynamed, a comparable product, until June 30, 2012. This trial is open to all. I encourage all of you to try this resource and give feedback.  Dynamed trial

Allison Bell
May 8, 2012
Updated by HC May 17, 2012

New Self-Check Machine

The new self-check unit has arrived and been connected. For your information:

1-After checking out their book(s) the user has to choose, at the bottom of the screen, whether they want to print a receipt, email the date due receipt, or choose no receipt.

2-Users can renew books that they bring with them. The process is the same as signing out a book.

3-Refilling the printer with paper is very simple.  Retrieve the 3M key, from the key board at the Loan Services desk, and use it to unlock, and remove,  the flat, silver plate at the right hand side of the top of the cabinet.  Open the top of the printer (there is a button to press up at the left) and drop in the new roll, the paper should feed from underneath the roll.  Close the top of the printer, replace and lock the silver plate.  Please ask Renata if you wish a demonstration.

The machine came with 6 big rolls of printer paper.  They are on the shelf where we keep the boxes of printer rolls.  The machine can also use the small rolls that are used for the black receipt printers at the Loan Services desk.  We will decide whether we want to order the bigger rolls or use the smaller rolls.

LIRA Account Creation

Rev. April 2012

Quick Staff Guide to LIRA Accounts

1. Why is authentication required?
•To comply with the terms of U of T license agreements for electronic resources
•To ensure that the primary U of T community (faculty, staff, students) has priority access to terminals and licensed online resources.
•To ensure users comply with the University of Toronto Appropriate Use of Technology policy

2.How do patrons gain access to a public PC?
a) Patrons must use the guest account kiosk to generate an account name and password. Patrons must swipe one of the following pieces of ID:
● UofT Library / T-Card
● Canadian or U.S. driver’s license with a magnetic strip (Ontario licenses issued after 2011 do not have a magnetic strip)
● Credit card (American Express, Mastercard, or VISA)

b) Patrons must then agree to the conditions regarding appropriate use of the university network. Then the printer issues a login name and password which are good until 11 PM of the current day.

c) Patrons enter this account name and password into the PCs designated for their use.

3. Who is eligible to use public access PCs?
Anyone with government issued photo identification.

4.Can staff still create guest accounts?
a) Staff should always direct patrons to the kiosk first
b) Staff can create guest accounts when there are problems with the kiosk (hardware failure, run out of paper, ink, etc)
c) In cases where patrons do not have an acceptable credit card, driver's license, or previous UTL library/TCard, staff can create a guest account if the patron has government issued photo ID (Ontario Photo Card, TTC student metropass, high school ID card, etc)

5. How to create an account:
I. Ask patron for valid government issued photo ID (Ontario Photo Card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented.
II. Go to http://peas.icicle.utoronto.ca/ (bookmarked in Explorer)
III. Create a Library and Internet Resource Account, do not create a General Guest Account.
IV. The required information is patron name, email and university affiliation (can be “none”)

6. Who can create a LIRA account?
● Patrons themselves using the guest account kiosk
● Staff who work at the Information Desk; staff working at the Loans Services Desk (please note this includes full-time staff as well as the SLAs who work on Sunday after 7 pm)

7. Visiting scholars who inquire about a guest account for longer periods should be referred to Robarts Access & Information.

Contact email for problems with library e-resources

When there is a problem with library e-resources (e.g. problem accessing an e-journal or e-book, article database, etc.) please email e-problems@library.utoronto.ca with details about this problem

Gerstein home page "Article Search" tab

I wanted to point out an update that was recently made to the Gerstein home page. The "Article Search" tab on Gerstein's web page now searches the UTL implementation of the Summon article search, which included links to the digital rights.

Please note that the Gerstein Article search has "scholarly' set as the default in order to return results more applicable to our user group. The "Articles" tab on the UTL home page does not have the "scholarly" limit applied.

Heather Cunningham
Nov 2, 2011

RefWorks 2.0 reminders

2.0 switch date:

All schools will have their default interface switched to RefWorks 2.0 on Tuesday, October 25. New users will automatically create an account in 2.0. Users who have been working in Classic will be able to remain in Classic until the end of the 2011. All users will have the option to toggle back and forth between the two interfaces until then.


Known compatibility issues:

• Write-N-Cite is not compatible with the new Mac OS, Lion. We do not have a release date for a compatible version, but it is expected this fall.
• Write-N-Cite is not compatible with Word 2011 (Mac). The new version of WNC should also address this issue.
• Write-N-Cite often has trouble working with .docx files. Please resave the file as a .doc and try running your bibliography again.
• Internet Explorer 9 users will need to turn on Compatibility Mode in order to have full functionality (they will otherwise be unable to edit the Title field when entering references manually)
  

Please let us know if you have questions.

Jacqueline Whyte Appleby
Oct 24, 2011

Electronic Dissertations

Some links to dissertations:

List of resources:
http://main.library.utoronto.ca/eir/EIRsubjectresults.cfm?subject=30

T-Space (School of graduate studies - theses)
https://tspace.library.utoronto.ca/handle/1807/9944

ProQuest - Dissertations and Theses
http://simplelink.library.utoronto.ca/url.cfm/95915

Index to Theses (UK and Ireland)
http://simplelink.library.utoronto.ca/url.cfm/8816

The British Library's EthOS
http://ethos.bl.uk/Home.do

Extended print "wait" time

Every time a user sends a print job it sits on our network waiting for them to print it out.

If they do not pay for it within two hours...the network automatically deletes it.

For Gerstein only...this time period has now been extended to four hours.

Academic Success Centre staff at Gerstein

Earlier this year, staff from the Academic Success Centre (of the Koffler Student Centre) set up shop at our information desk for a trial project.

Beginning Wednesday September 28, the learning skills counsellors from the Koffler Centre's Academic Success Centre will again join Gerstein's usual staff at the information desk to advise students on general academic techniques.

They will be available for advice on strategic reading, time management, preparing for tests, understanding assignments, etc.

They will be stationed at the sit down side of the information desk from 1-3 on Wednesdays.

Staffing the service will be: Susan Hopkirk, Kathy Chung and Nellie Perrett.

Susanne Tabur
Sept 26

Antivirus changes

As of fall 2011 the Information Commons is no longer giving away Symantec Antivirus to students.
It is still available for staff.

Students will still have access to free security software.
The web page address for information on antivirus remains the same and has various suggestions for Windows and Mac users.
http://antivirus.utoronto.ca/

The students that usually "need" to get antivirus, are undergrads with Windows machines. They are the group that is infrequently asked to run the ESP scan. If they have no antivirus on their computer they cannot pass the scan and use our wireless network.
This means that most questions will be from Windows users. And the antivirus page is now referring them to Microsoft Security Essentials.

U of T Wireless (new network connection)

The old UTORwin wireless network connection will continue, but alongside it users can now see the UofT wireless network connection.

This new connection supports a, b, g, and "n" ranges. It should work better at longer distances because it has "n", and UTORwin does not.

It requires that the user logs in only once. So it is very convenient compared to UTORwin where a user must login in everytime. This benefits handheld users a lot. However it is not recommended for anyone that "shares" their device with others. (not good for multiple UTORid logins)

For a period of time users will have to use the UTORid "verify" procedure before connecting for the first time. They only have to validate once, but hopefully this will be changed soon so no one ever has to do it.
VERIFY HERE: https://www.utorid.utoronto.ca/

More information from the InfoCommons Knowledge Base here:
http://help.ic.utoronto.ca/index.php?action=artikel&lang=en&cat=20&id=704&artlang=en#UofT
Short link to the same information: uoft.me/icuoft

UTMail+ (new student email system)

Some links regarding the new web-based email system that began August 2011:

For information on the service:
http://email.utoronto.ca/

To login to the service:
http://mail.utoronto.ca/

IC Knowledge Base help on all aspects of UTMail+:
http://help.ic.utoronto.ca/category/3/UTmail.html

IC Knowledge Base help on the email portion of UTMail+:
http://help.ic.utoronto.ca/solution_id_1774.html

Update on new library online services

--------------------------------------
Summon update
--------------------------------------
As described previously, we are currently making a technical change in how we retrieve Article (Summon) results, to allow us to integrate the digital rights for our online resources into the Summon display. This work is ongoing and will be completed within the coming week. Once done, the Summon (Article) results will be presented in a way that is visually consistent with our other library web pages. Summon functionality will remain the same. We will notify you when this step is completed.

After this work is completed, we will add the ability to easily switch from catalogue to article search results, within the Endeca interface. After that, we will integrate Recommended Databases and Library Web Pages into our search results.

--------------------------------------
Summon Tips and tricks
--------------------------------------
1. Summon includes and indexes more data than it displays. For example, you can locate articles within Summon by searching on their PubMed identifiers, even though the PMIDs are not displayed in Summon.

2. Serials Solutions is currently indexing the full text of recently published books that are deposited in HathiTrust for Summon. This will enable you to search within the full text of books from our printed collections, where those titles are part of the HathiTrust collection. To try out an example, search Summon for "Virginia Woodhull" or "arnaldia", de-select the default limit to journal articles, and then limit to items in the library catalogue.

3. When we migrate to Serials Solutions, our simplelinks URLs will continue to work as they do now. If you have questions about specific links that are in your webpages, please get in touch with us at onesearch@library.utoronto.ca

-------------------------
Catalogue records for e-resources
-------------------------
The updating the e-resource records in our catalogue is now targeted for the weekend of Sept 16-17, as the data required has just been received from Serials Solutions.


Sian Meikle
Sept 7, 2011

Changes to our online services and systems

Here is an update about key changes to our online services and systems that are happening soon.  It is meant to summarize some of the key changes and how they fit together.



1. Proquest databases and content are moving to a new platform.

Proquest has built a new platform for all its databases and content. Over the next two weeks, you begin to see the new Proquest interface as we update our Proquest links. By August 5, all Proquest resources will be available through the new interface. If you have included direct links to Proquest resources in your web pages, your old links will continue to work over the next few months; they will be automatically redirected to the new URLs. Please update them, and contact Marc Lalonde if you have questions. Marc is in consultation with librarians throughout this system as he manages this migration process.



2. Scholars Portal Search discontinued

Proquest is also discontinuing the CSA Illumina platform, and as you may know, CSA Illumina powers Scholars Portal Search.  Scholars Portal article databases that are available through Proquest will be migrated to the new Proquest interface, and other Scholars Portal article databases to which we are subscribed will be available through their providers' interface.  Please note that this change does not affect any of the many other Scholars Portal services including Scholars Portal Books, Journals, ODESI,  and Research Management



3. Summon Search introduced

Coinciding with the discontinuation of Scholars Portal Search, we are introducing Summon Search from Serials Solutions as a replacement. Therefore, as of August 5, the Article Search box (on the library homepage, Blackboard Library Resources pages, and elsewhere) will be powered by Summon. You will see the Summon search interface continue to be refined throughout August, and we invite your feedback about the new interface, using the feedback links on Summon web pages. Summon introduces some great new fulltext search features and pulls millions of journal articles and much more into a single, powerful search interface.  -- please look for updates.  Staff training for this product will begin in the Fall.  In the meantime, a group of staff have been experimenting with Summon. Their findings are noted on the LibGuide found here: http://guides.library.utoronto.ca/aecontent.php?pid=219660&sid=1824343. Debbie Green has been coordinating a librarian team in gathering these findings.



4. Serials Solutions ERM replacing SFX/Verde ERM

In early Fall 2011, our new Serials Solutions Electronic Resource Management system will go into service, allowing us to manage our burgeoning e-resource collections more quickly and easily. The new system includes 360 Link, which will replace SFX as the Open URL resolver software powering Article Finder. This migration culminates the work of a large team of staff from across the system.



5.  New look for library homepage

As of September, the library homepage will look familiar but streamlined, and will include a new feature. In addition to our current homepage search options -- catalogue, articles, e-journals -- you will have the option of searching across all resources at once (catalogue, articles, e-journals, and library web site). You will also continue to have, as now, the options of searching just the catalogue, e-journals, or article databases from the homepage. We'll send out a preview of the homepage's new look in the week of August 2-5.



If you have any questions, please get in touch with us.



Caitlin Tillman and Sian Meikle

on behalf of the Serials Solutions and Summons implementation teams

July 25, 2011

Changes to Scholars Portal link on Gerstein's homepage

I wanted to let you know about the change to the Scholars Portal link on Gerstein's homepage (under Major Resources). When you click on it, you come to an interim page that states this database will be changing at the end of this month. Both the interface and collection of databases will change.

At the end of July, I will remove this link from our homepage. If someone needs to search a broad multidisciplinary database, they can use Scopus or Web of Science.

The change to Scholars Portal Search will also affect the search box (see image below) on the Search for Articles tab. This search box will be removed at end of July as well.

Heather Cunningham
July 20, 2011

Journal records not indicating holdings

Once in a while you might notice that the bib record for a journal title does not indicate the holdings, so you have no idea what volumes we have.  This is due to an error in a program run on the old holdings field (090) a few years ago.  If you happen to come across a Gerstein serial that does not have a holdings statement, please note the title and let me know (please copy Meredith).  We are trying to get a list of the titles so Cataloguing can correct the missing holdings.  Thanks very much.

Carla Hagstrom
July 13, 2011

New UofT Wireless Network Now Available in Addition to UTORwin

A new wireless network access option, "UofT", is now available on the St. George campus. Unlike UTORwin, the UofT network does not require a browser-based login each time you connect. After authenticating for the first time, most wireless devices will automatically connect you to the network when you are in range. As well, the UofT network supports wireless b, g and n. For devices capable of wireless n, it is faster and has increased range. If you have problems setting up and/or connecting to this network, please contact the Information Commons Help Desk at 416-978-HELP (4357).

Before you can access the UofT network for the first time, you will need to verify your UTORid. There will be a short delay between verifying and being able to access UofT. Full details and step-by-step instructions for connecting to the UofT wireless network.

Please note that the device will be configured with the UTORid and password that was used to set it up and it is therefore not recommended for shared computers or devices. Central ITS is also working to resolve a configuration problem for users of Android versions 2.2 and lower. Some Android devices may need to stick with the UTORwin wireless network in the short term.

Vehicles blocking handicapped entrance

On the weekend there was a motorcycle parked in front of the handicapped exit, blocking it. If you find a vehicle blocking the exit please call UofT Parking and Transportation Services at 978-7275. They will issue a parking ticket.

Peter Gurney
May 30, 2011

Non student use of material in STL

This question came up and there seems to have been some inconsistencies in the application of our policy. I have reminded the SLAs but an sending this to you in case you are asked.

Individuals who do not have a current record in Sirsi must use STL material in the STL area only. A user insisted that he had been allowed to use material elsewhere in the building if he left his drivers license as collateral. This practice was discontinued a couple of years ago.
If you have any questions please speak with me or Anita.

Renata