Mr. Google

Mr. Google is calling again. The phone may display with a phone number that starts 416-487....
Spend only up to 5 minutes trying to answer his questions.

*PROCEED AS FOLLOWS*:
-Ask for his name and number and say someone will call him back.
-If he refuses to provide the information, say you cannot deal with his question and he should call Margaret Wall at 416-978-1757.
-Don't engage in any further discussion. Say, "excuse me, I will now hang up the phone".
-Fill out an incident report form and give a copy to Vidya who will fax it to Mr. Bill Godoy, Manager - Facilities, Security, Fire, Health & Safety, UofT Libraries.
Doing this will ensure that there is a record of all individual incidents campus wide.

Thank you.
S.Langlands
18 Sep 06 revised 5 Aug 2011

Problems with using EndNote and the UTL Catalogue may be solved with the following information: server: University of Toronto; Server address: 142.150.190.41; Database: Library Catalogue; database name: Unicorn; element set: F ; Port ID: 2200; record syntax: USMARC; text: ANSEL. Problems users encounter may be caused by an old version of endnote pointing to the old version of the catalogue & they must edit their u of t connection file with the information given above.

Users may also need to know that author searching via EndNote in the Catalogue only works well for first authors; to capture 2nd authors, they should do an ANY FIELD search to catch all occurrences of an author name. Posted by Susanne; info from N. Singh. There is additional information at http://www.library.utoronto.ca/gerstein/subjectguides/personalbib.html

Serials repairs (current issues and bound volumes) should now be placed on Marina's desk, OR they can be put on the REPAIR SHELF ( lower shelf across from the Kardex).
Posted by Susanne for Sylvia. March 11.