The University of Toronto agreement with Access Copyright does not limit the fair-dealing rights of any of us. Anybody can use a portable scanner to copy material according to the appropriate limits of fair dealing.
Noel McFerran, 19/11/2008
---------------------------------------------------------------------------------
I found the following at a Waterloo library website.
http://www.lib.uwaterloo.ca/copyright/#basics13
Using the rationale below, it would seem that the Access license is only invoked if Fair Dealing does not apply.
"The University has a licence with Access Copyright which, within the limits described in the following paragraph, allows professors, students and staff to make photocopies of print works (books, journal articles etc.) where the copying is not permitted under fair dealing or another exception in the Copyright Act. Taken together, fair dealing, exceptions in the Copyright Act, licences with publishers and the Access Copyright licence generally allow you to photocopy what you need for ordinary educational activities."
Re: scanning
"Please note that the Access Copyright licence only covers photocopying. It does not cover scanning. Accordingly, if you want to scan something and use it in your research or study, you may only do so if this is permitted under an exception in the Copyright Act such as fair dealing."
So from this, scanning would be allowed under fair dealing:
"Fair dealing is an exception in the Copyright Act which allows you to use other people’s copyright material for the purpose of research, private study, criticism or review, provided that what you do with the work is ‘fair’."
Gail Nichol, 19/11/2008
News & announcements for the staff of the Information Desk
Thursday, November 20, 2008
Tuesday, November 11, 2008
Endeca Quick Start Guide
A quick start guide to the new catalogue (Endeca) interface, written for staff, is available at:
http://main.library.utoronto.ca/discover/staff_quickstart.pdf
We'll be following up soon with a second brochure for public use. This second brochure will be more suitable for duplication and distribution. We will also be embedding some help tips into the new catalogue interface (with thanks to Elizabeth O'Brien and the librarians at UTSC!).
As always, please let me know if you've got questions or feedback about the Staff Quick Start brochure, or about the new catalogue interface.
Thanks,
Sian
Nov. 4, 2008
http://main.library.utoronto.ca/discover/staff_quickstart.pdf
We'll be following up soon with a second brochure for public use. This second brochure will be more suitable for duplication and distribution. We will also be embedding some help tips into the new catalogue interface (with thanks to Elizabeth O'Brien and the librarians at UTSC!).
As always, please let me know if you've got questions or feedback about the Staff Quick Start brochure, or about the new catalogue interface.
Thanks,
Sian
Nov. 4, 2008
Thursday, October 30, 2008
New UofT Building - Examination Centre
Our current maps do not show this building:
Examination Centre (EX)
255 McCaul Street
Just south of College Street, on the east side.
Examination Centre (EX)
255 McCaul Street
Just south of College Street, on the east side.
Labels:
buildings,
directional,
examination,
exams,
location,
maps
Tuesday, October 21, 2008
Tours & Instruction Procedures
Building tours have been discontinued.
Requests for instruction should be forwarded to Carla Hagstrom. (we have discontinued our classes for high school students)
We have a 'self-guided tour' handout available near the Information desk, as well as the Virtual Tour accessible from our web page.
Requests for instruction should be forwarded to Carla Hagstrom. (we have discontinued our classes for high school students)
We have a 'self-guided tour' handout available near the Information desk, as well as the Virtual Tour accessible from our web page.
Thursday, October 09, 2008
Endeca Launch Timeline
I wanted to update you with a slight change that I've received for the Endeca launch timelines that I'd announced at today's Reference Services meeting.
As discussed, on Monday November 3, the Endeca interface will move from development to production (eg, the interface will be stable and fully functional).
However, from November 3 until January 5, Endeca will continue to be offered as a second alternative on the library homepages; the SIRSI catalogue interface will continue to be the default catalogue.
On Monday January 5, the default catalogue interface will be switched from SIRSI to Endeca; SIRSI will become the secondary alternative. We hope that by timing the transition for the start of the second term, it will be smoother for both users and staff.
As always, please let me know if you have any questions or concerns. I'll continue to keep you posted, and we'll update those dates on the home page as appropriate!
Thanks, Sian Meikle
08/10/2008
As discussed, on Monday November 3, the Endeca interface will move from development to production (eg, the interface will be stable and fully functional).
However, from November 3 until January 5, Endeca will continue to be offered as a second alternative on the library homepages; the SIRSI catalogue interface will continue to be the default catalogue.
On Monday January 5, the default catalogue interface will be switched from SIRSI to Endeca; SIRSI will become the secondary alternative. We hope that by timing the transition for the start of the second term, it will be smoother for both users and staff.
As always, please let me know if you have any questions or concerns. I'll continue to keep you posted, and we'll update those dates on the home page as appropriate!
Thanks, Sian Meikle
08/10/2008
Wednesday, October 08, 2008
Information Desk Walkie-talkie
As was discussed in our last Information desk staff meeting, we will now use walkie-talkies to help telephone service staff keep in touch with the 10-12 infodesk "on call" person.
In between 12-6pm they will be used by both sides of the Information desk to contact Jeff.
PROCEDURE
- telephone service staff should have the unit with them and on from 10am onward
- information desk "on call" staff should keep the unit with them, and on from 10-12. After 12 give the unit to Jeff (or place it in the infodesk printer cabinet)
- when not in use, both units should be kept in the Information desk printer cabinet
- on days that Jeff is not here, the units will be used from 10-12 only and should be turned off afterwards
- Jeff is responsible for them and will replace batteries, or charge batteries when required
USAGE
- to turn the units on and off, press and hold the "MODE" button for 3 seconds
- to talk, press the large button on the left-hand side
- to listen, let go of the large button on the left-hand side
- the channel should always be on 11. If it gets changed accidentally just use the 'CHANNEL' button to put it back.
In between 12-6pm they will be used by both sides of the Information desk to contact Jeff.
PROCEDURE
- telephone service staff should have the unit with them and on from 10am onward
- information desk "on call" staff should keep the unit with them, and on from 10-12. After 12 give the unit to Jeff (or place it in the infodesk printer cabinet)
- when not in use, both units should be kept in the Information desk printer cabinet
- on days that Jeff is not here, the units will be used from 10-12 only and should be turned off afterwards
- Jeff is responsible for them and will replace batteries, or charge batteries when required
USAGE
- to turn the units on and off, press and hold the "MODE" button for 3 seconds
- to talk, press the large button on the left-hand side
- to listen, let go of the large button on the left-hand side
- the channel should always be on 11. If it gets changed accidentally just use the 'CHANNEL' button to put it back.
Labels:
infodesk backup,
procedures,
walkie talkie
Wednesday, October 01, 2008
Reference Collection Shifting
With the move of reference material back to the main floor we are still be left with reference material on the floor below.
In order to make finding this material easier and to assist with reshelving we have created two new location codes for Gerstein.
- Lower Reference I which will refer to material in B110 and will appear as LOWER_REF1 where truncation is required in SIRSI
- Lower Reference II. which will refer to material in B112 and will appear as LOWER_REF2 where truncation of the name is required.
It will take quite some time until all the material has it new location applied as it must be done on a title by title basis. I will put out another message when the task has been completed.
Bonnie
Oct. 1, 2008
In order to make finding this material easier and to assist with reshelving we have created two new location codes for Gerstein.
- Lower Reference I which will refer to material in B110 and will appear as LOWER_REF1 where truncation is required in SIRSI
- Lower Reference II. which will refer to material in B112 and will appear as LOWER_REF2 where truncation of the name is required.
It will take quite some time until all the material has it new location applied as it must be done on a title by title basis. I will put out another message when the task has been completed.
Bonnie
Oct. 1, 2008
Labels:
collection,
reference,
shifting
Friday, July 25, 2008
T-Space - how UofT authors submit articles
Hi all,
The Faculty of Medicine Research Office, working through the Discovery Commons in conjunction with Rea at T-Space, has now created an easy to use page for UofT authors to submit their articles to T-Space.
See: http://admin.med.utoronto.ca/research/default.cfm
Submissions go first to the Discovery Commons where they are 'massaged' as necessary and then are fully submitted to T-Space.
The Faculty of Medicine is holding a session about T-Space and submission to same for Hospital Research Institute Directors/VPs Research and HRI administrators /communications managers who may be responsible for CIHR/NIH Open Access information/compliance at the various UofT related institutions.
Elena will attend on our behalf and report back about anything of particular interest to us which occurs.
In the meantime, please be aware that all those working on the Research side of the Info Desk should know why UofT authors need to comply with CIHR and NIH open access policies and how they can do so.
See the link to 'Open Access' at the top of the submission form for more info.
See a background article about this in the Gerstein news: http://content.library.utoronto.ca/gerstein/newsletter/volume9/issue1/article2.html
Thank you.
Sandra - July 25, 2008
The Faculty of Medicine Research Office, working through the Discovery Commons in conjunction with Rea at T-Space, has now created an easy to use page for UofT authors to submit their articles to T-Space.
See: http://admin.med.utoronto.ca/research/default.cfm
Submissions go first to the Discovery Commons where they are 'massaged' as necessary and then are fully submitted to T-Space.
The Faculty of Medicine is holding a session about T-Space and submission to same for Hospital Research Institute Directors/VPs Research and HRI administrators /communications managers who may be responsible for CIHR/NIH Open Access information/compliance at the various UofT related institutions.
Elena will attend on our behalf and report back about anything of particular interest to us which occurs.
In the meantime, please be aware that all those working on the Research side of the Info Desk should know why UofT authors need to comply with CIHR and NIH open access policies and how they can do so.
See the link to 'Open Access' at the top of the submission form for more info.
See a background article about this in the Gerstein news: http://content.library.utoronto.ca/gerstein/newsletter/volume9/issue1/article2.html
Thank you.
Sandra - July 25, 2008
Labels:
article submission,
procedures,
t-space,
tspace
Palomar Observatory Sky Survey
All staff, As a result of the closure of the Dunlap Observatory Library Gerstein is acquiring some additional astronomy material.
One particularly valuable collection, the Palomar Observatory Sky Survey, will arrive in the next few weeks. Please see link below for more info. http://en.wikipedia.org/wiki/National_Geographic_Society_-_Palomar_Observatory_Sky_Survey
The glass plate collection and instruments for reading the plates will be placed in a locked room (B126) off the Heritage Wing hall where Dan, Carla & Rea used to have their offices.
Bonnie will arrange for a catalogue entry to be made so staff and patrons can locate them. Thanks.
Sandra - July 25, 2008
One particularly valuable collection, the Palomar Observatory Sky Survey, will arrive in the next few weeks. Please see link below for more info. http://en.wikipedia.org/wiki/National_Geographic_Society_-_Palomar_Observatory_Sky_Survey
The glass plate collection and instruments for reading the plates will be placed in a locked room (B126) off the Heritage Wing hall where Dan, Carla & Rea used to have their offices.
Bonnie will arrange for a catalogue entry to be made so staff and patrons can locate them. Thanks.
Sandra - July 25, 2008
Labels:
astronomy,
collection,
dunlap,
plates,
shifting
Monday, July 21, 2008
Chemistry Library summer service
Just thought I would update everyone on our summer hours -this year is a bit different than in the past.
For July 21st to Aug 8th te library will be open from 12-4:30 Monday to Friday and from Aug 11 to Sept 1 the library will be closed completely!
We reopen on Sept 2nd.
I have closed the ILL and ICD requests on VDX from July 30th to Sept 2nd.
Patricia - July 18, 2008.
For July 21st to Aug 8th te library will be open from 12-4:30 Monday to Friday and from Aug 11 to Sept 1 the library will be closed completely!
We reopen on Sept 2nd.
I have closed the ILL and ICD requests on VDX from July 30th to Sept 2nd.
Patricia - July 18, 2008.
GovPub reference service merged with Robarts
As of July 2nd, 2008, Government Publications reference service will be provided from the Robarts Reference desk on the 4th floor. A core Government Publications collection will remain on the 5th floor of Robarts. Data and GIS Services on the 5th floor of Robarts will expand to become the Data, Map and GIS Centre.
Debbie Green - July 15, 2008
Debbie Green - July 15, 2008
Friday, June 20, 2008
Blackwell merging with Wiley
As of Monday, June 30th 2008, all Blackwell journal content—including all full-text HTML and PDF versions of articles from current issues, backfiles, and issues published online before print—will be incorporated into Wiley InterScience.
We plan to close Blackwell Synergy at the end of business (Pacific Standard Time) on Friday June 27th and we anticipate that the migration will be completed by Monday June 30th. Over the weekend of June 28th and 29th, there will be a period when both Blackwell Synergy and Wiley InterScience will be unavailable while we transition and re-index data.
After June 30th, Blackwell Synergy will no longer be available.
Details about the actual downtime period will be posted on each site prior to June 27th, and you can find other essential information and FAQs about the change in service here:
* interscience.wiley.com/transition - for Librarians and Institutional Customers
* interscience.wiley.com/transition-users - for Individual End Users
* interscience.wiley.com/support - Customer Support contact information
We plan to close Blackwell Synergy at the end of business (Pacific Standard Time) on Friday June 27th and we anticipate that the migration will be completed by Monday June 30th. Over the weekend of June 28th and 29th, there will be a period when both Blackwell Synergy and Wiley InterScience will be unavailable while we transition and re-index data.
After June 30th, Blackwell Synergy will no longer be available.
Details about the actual downtime period will be posted on each site prior to June 27th, and you can find other essential information and FAQs about the change in service here:
* interscience.wiley.com/transition - for Librarians and Institutional Customers
* interscience.wiley.com/transition-users - for Individual End Users
* interscience.wiley.com/support - Customer Support contact information
Labels:
blackwell synergy,
merger,
publishers,
wiley interscience
Firefox issue with pdfs at Springer
From Gail on April 28th...
Good morning everyone,
I had the following exchange with a Springer support person regarding a pdf document in the Encyclopedia of Soil Science. It seems that access to larger files may be a problem when using Firefox and Springer suggests that we use IE.
Regards,
Gail
-------- Original Message --------
Subject: RE: Feedback
Date: Mon, 28 Apr 2008 09:26:04 -0400
From: Springerlink, New-York, Springer US
Hi Gail,
I'll report this problem to our counterparts in Germany to see if there is anything that can be done. I know some users have had access issues using Firefox, so if possible perhaps you should use IE instead.
Sincerely,
Cristina
Good morning everyone,
I had the following exchange with a Springer support person regarding a pdf document in the Encyclopedia of Soil Science. It seems that access to larger files may be a problem when using Firefox and Springer suggests that we use IE.
Regards,
Gail
-------- Original Message --------
Subject: RE: Feedback
Date: Mon, 28 Apr 2008 09:26:04 -0400
From: Springerlink, New-York, Springer US
Hi Gail,
I'll report this problem to our counterparts in Germany to see if there is anything that can be done. I know some users have had access issues using Firefox, so if possible perhaps you should use IE instead.
Sincerely,
Cristina
Racer Video Tutorial
From Helen on May 15th...
Thanks to Laura and Heather there is now a quick video tutorial on how to use RACER. It is intended to help students, faculty and staff to enter interlibrary loan requests. Please try it out!
>From the Gerstein main page:
- under 'services' select 'borrow from other libraries'
- click on 'students, faculty and staff at the University of Toronto'
- click on 'watch the video'
There is also a link from the FAQ.
Thanks to Laura and Heather there is now a quick video tutorial on how to use RACER. It is intended to help students, faculty and staff to enter interlibrary loan requests. Please try it out!
>From the Gerstein main page:
- under 'services' select 'borrow from other libraries'
- click on 'students, faculty and staff at the University of Toronto'
- click on 'watch the video'
There is also a link from the FAQ.
Tuesday, June 10, 2008
Data and GIS Services - interruptions and changes
Please note:
Data and GIS Services will be closed between June 12th and June 19th, 2008.
Email reference will be available during this time (gis.maps@utoronto.ca
or dlsg@chass.utoronto.ca)
The new Data, Map, and GIS Centre will open its doors on Friday June
20th, 2008 (10AM-5PM)
------------------------------
Marcel Fortin, Geographic Information Systems (GIS) and Map Librarian
Data and GIS Services will be closed between June 12th and June 19th, 2008.
Email reference will be available during this time (gis.maps@utoronto.ca
or dlsg@chass.utoronto.ca)
The new Data, Map, and GIS Centre will open its doors on Friday June
20th, 2008 (10AM-5PM)
------------------------------
Marcel Fortin, Geographic Information Systems (GIS) and Map Librarian
Labels:
closure,
data library,
gis library,
location,
map library,
renovation
Friday, May 23, 2008
Headstart - update library user records
As in previous years, the Headstart program which provides TCards, utorids and UTORmail accounts to new students, who are invited to register in September 2008, begins on June 1. However, the library privileges associated with these cards are activated later in June, by the end of the convocation period. The library database is updated with graduation information first, setting up the new alumni records, before the new students are loaded. Please advise any new students who inquire about library privileges that their records will be active by late June. Summer session students are, of course, already active.
Thank you,
Lari Langford
Thursday, April 24, 2008
Should we receive inquires re: prayer spaces on campus, please let patrons know the closest is at Hart House and refer them to the following websites for other possible locations: http://www.multifaith.utoronto.ca/Multi-Faith-Prayer-Spaces.htm
The Muslim Students' Assn. also has information on their webpage about daily and weekly prayer locatons. http://uoftmsa.com/campus-life/daily-prayers/
Email from SL April 16, 2008.
Updated URLs Jan. 18, 2010
The Muslim Students' Assn. also has information on their webpage about daily and weekly prayer locatons. http://uoftmsa.com/campus-life/daily-prayers/
Email from SL April 16, 2008.
Updated URLs Jan. 18, 2010
Tuesday, April 01, 2008
Short Term Guest Accounts
1) What are short term guest accounts?
Short term guest accounts provide access to those visiting the university who need to teach in wireless classrooms, or work in a contractor capacity on the wireless network or are delegates to conferences held at the university. They last approximately 5 days.
2). How to create short term guest accounts:
• For eligible individuals who require in-library workstation access only, create accounts at http://peas.icicle.utoronto.ca/
• For eligible individuals who require wireless access or access to the Portal, create accounts at http://utorauth.utoronto.ca/?page=stguest (Note: only faculty/staff with UTORID’s may create accounts from this page)
3) Who can create short term guest accounts?
• Staff who work on the “Research/Reference” side of the Information Desk
Short term guest accounts provide access to those visiting the university who need to teach in wireless classrooms, or work in a contractor capacity on the wireless network or are delegates to conferences held at the university. They last approximately 5 days.
2). How to create short term guest accounts:
• For eligible individuals who require in-library workstation access only, create accounts at http://peas.icicle.utoronto.ca/
• For eligible individuals who require wireless access or access to the Portal, create accounts at http://utorauth.utoronto.ca/?page=stguest (Note: only faculty/staff with UTORID’s may create accounts from this page)
3) Who can create short term guest accounts?
• Staff who work on the “Research/Reference” side of the Information Desk
Guest Accounts
There are Library and Internet Research Accounts (LIRA) and Guest Accounts.
This post pertains to Guest Accounts
1) “Create a general GUEST account” – allows access to all public PCs
This account is for:
· U of T students, faculty, and staff who have forgotten their UTORid/UTORmail password when the Information Commons Help Desk is closed.
· U of T students, faculty, and staff who have just created their UTORid account. There is a lag time between creation and activation of the accounts.
· Direct Borrowers and Continuing Studies Students who are waiting for their PINs to be reset.
· Visiting scholars such as grad students and faculty from other universities and research institutions who have an institutional id and who are not Direct Borrowers.
2) Who can create a guest account?
● Staff who work on the Reference side of the Information Desk
3) How to create an account::
a) Ask patron for valid government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented
b) Go to http://peas.icicle.utoronto.ca/ (Please bookmark this for easy access since
it is not linked from our webpage)
c) The required information is patron name, email and university affiliation
This post pertains to Guest Accounts
1) “Create a general GUEST account” – allows access to all public PCs
This account is for:
· U of T students, faculty, and staff who have forgotten their UTORid/UTORmail password when the Information Commons Help Desk is closed.
· U of T students, faculty, and staff who have just created their UTORid account. There is a lag time between creation and activation of the accounts.
· Direct Borrowers and Continuing Studies Students who are waiting for their PINs to be reset.
· Visiting scholars such as grad students and faculty from other universities and research institutions who have an institutional id and who are not Direct Borrowers.
2) Who can create a guest account?
● Staff who work on the Reference side of the Information Desk
3) How to create an account::
a) Ask patron for valid government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented
b) Go to http://peas.icicle.utoronto.ca/ (Please bookmark this for easy access since
it is not linked from our webpage)
c) The required information is patron name, email and university affiliation
Quick Staff Guide to LIRA Accounts
1. Why is authentication required?
- To comply with the terms of U of T license agreements for electronic resources
- To ensure that the primary U of T community (faculty, staff, students) has priority access to terminals and licensed online resources.
- To ensure users comply with the University of Toronto Appropriate Use of Technology policy
2. How do patrons gain access to a public PC?
a) Patrons must use the guest account kiosk to generate an account name and password. Patrons must swipe one of the following pieces of ID:
- UofT Library / T-Card
- Canadian or U.S. driver’s license
- Credit card (American Express, Mastercard, or VISA)
b) Patrons must then agree to the conditions regarding appropriate use of the university network. Then the printer issues a login name and password which are good until 11 PM of the current day.
c) Patrons enter this account name and password into the PCs designated for their use.
3. Who is eligible to use public access PCs?
Anyone with one of the following pieces of ID:
- UofT Library / T-Card
- Canadian or U.S. driver’s license
- Credit card (American Express, Mastercard, or VISA)
4. Can staff still create guest accounts?
a) Staff should always direct patrons to the kiosk
b) Staff can create guest accounts when there are problems with the kiosk (hardware failure, run out of paper, ink, etc).
c) In cases where patrons do not have an acceptable credit card, driver's license, or previous UTL library/TCard, staff can create a guest account if the patron has government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc)
5. How to create an account:
a) Ask patron for valid government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented.
b) Go to http://peas.icicle.utoronto.ca/ (bookmarked in Explorer on Loans Desk PC)
c) Create a Library and Internet Resource Account, do not create a General Guest Account.
d) The required information is patron name, email and university affiliation (can be “none”)
6. Who can create a guest account?
- Patrons themselves using the guest account kiosk
- Staff who work at the Information Desk; staff working at the Loans Services Desk (please note this includes full-time staff as well as the SLAs who work on Sunday after 7 pm)
7. Visiting scholars who inquire about a guest account for longer periods should be referred to Robarts Access & Information.
- To comply with the terms of U of T license agreements for electronic resources
- To ensure that the primary U of T community (faculty, staff, students) has priority access to terminals and licensed online resources.
- To ensure users comply with the University of Toronto Appropriate Use of Technology policy
2. How do patrons gain access to a public PC?
a) Patrons must use the guest account kiosk to generate an account name and password. Patrons must swipe one of the following pieces of ID:
- UofT Library / T-Card
- Canadian or U.S. driver’s license
- Credit card (American Express, Mastercard, or VISA)
b) Patrons must then agree to the conditions regarding appropriate use of the university network. Then the printer issues a login name and password which are good until 11 PM of the current day.
c) Patrons enter this account name and password into the PCs designated for their use.
3. Who is eligible to use public access PCs?
Anyone with one of the following pieces of ID:
- UofT Library / T-Card
- Canadian or U.S. driver’s license
- Credit card (American Express, Mastercard, or VISA)
4. Can staff still create guest accounts?
a) Staff should always direct patrons to the kiosk
b) Staff can create guest accounts when there are problems with the kiosk (hardware failure, run out of paper, ink, etc).
c) In cases where patrons do not have an acceptable credit card, driver's license, or previous UTL library/TCard, staff can create a guest account if the patron has government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc)
5. How to create an account:
a) Ask patron for valid government issued photo ID (e.g. OHIP card, TTC student metropass, high school ID card, etc) - an account cannot be created unless this ID is presented.
b) Go to http://peas.icicle.utoronto.ca/ (bookmarked in Explorer on Loans Desk PC)
c) Create a Library and Internet Resource Account, do not create a General Guest Account.
d) The required information is patron name, email and university affiliation (can be “none”)
6. Who can create a guest account?
- Patrons themselves using the guest account kiosk
- Staff who work at the Information Desk; staff working at the Loans Services Desk (please note this includes full-time staff as well as the SLAs who work on Sunday after 7 pm)
7. Visiting scholars who inquire about a guest account for longer periods should be referred to Robarts Access & Information.
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